Salesforce Service Cloud
A comprehensive service management platform such as Salesforce Service Cloud enables organizations to provide excellent service to their customers and channel partners.
The company receives customer queries and issues in the form of tickets, regardless of whether they are B2B (business to business) or B2C (business to customer). To provide the best customer support, these tickets must be resolved in a fixed time frame.
Salesforce Service Cloud enables organizations to track, solve, and close these tickets quickly and efficiently.
We, at EXM Cloud, provide our clients with Service Cloud solutions that increase their Agent’s Productivity, Efficient Case Tracking, Integration with Social Media Platforms, Data Security and Best Customer Experience.