Microsoft Dynamics 365

EXM platform > Microsoft Dynamics 365
Our expert team can assist you to start using Microsoft Dynamics 365 - the next-generation cloud-based intelligent business application for salesforce and back-office automation for SMBs and Enterprises.

Using only the apps you need, you can grow, evolve, and transform every aspect of your business to better meet the changing market and needs of your customers. In Dynamic 365, traditional silo Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) capabilities are combined into a single application. It provides a native cross-platform mobile client for iPad, iPhone, and Android, without compromising simplicity, security, and compliance.

Modules available for use today are:

Relationship Sales

Formerly a component of Microsoft Dynamics CRM. This offering now includes Dynamics 365 for Sales + LinkedIn Sales Navigator in a single offer that makes it easier for customers to get these benefits at a great price.

Customer Service

Formerly a component of Microsoft Dynamics CRM Online. Provides seamless end-to-end service anytime. While providing care everywhere by earning loyalty, empower agents, and stay agile with a single, unified customer experience.

Operations

Formally Microsoft Dynamics AX, it provides feature-rich application to enable the enterprise to make smarter decisions, redesign processes faster, & fuel business growth. Increase the speed of business, drive performance, & work smarter with connected operations.

Field Service

Keep the customer at the center of your business by giving smart onsite care. This is a great pre-built solution for IoT enabled devices and machinery that requires maintenance.

Project Service Automation

Unlock the value of project excellence, customer trust and team empowerment. Project Service Automation is an end-to-end solution that provides project-based organizations a single system of engagement for sales, resourcing, delivery, and billing.

Marketing

Unify sales and marketing to connect customer experiences. Bring your marketing content, data, and processes together with Dynamics 365 and Adobe Marketing Cloud—to deliver engaging customer experiences across all touchpoints.

Financials

Ideal for SMBs, previously Dynamics NAV. makes ordering, selling, invoicing, and reporting easier and faster with a business management solution. Turn multiple disconnected systems into one end-to-end solution.

Customer Insights

Deliver a personalized experience to better understand and engage with customers by giving employees the relevant insights they need from intelligent customer analytics.

Talent

The new talent solution application for HR organizations to manage a modern workforce. that combined with LinkedIn, provides a provides a 360-degree view of workforce with modules that helps from sourcing and recruiting, to onboarding and retention.

Retail

A new intelligent cloud service to provide retailers with an Integrated end-to-end view of their operations with centralized management and clear visibility across stores, employees, customers, inventory and financials