Case Studies

Modernizing Service Delivery: Toot’n Totum’s Journey with EDGE

Modernizing Service Delivery: Toot’n Totum Journey with EDGE About Toot’n Totum is a well-known convenience store brand with several locations. Toot’n Totum experienced major issues in providing great service to its consumers due to an obsolete IT Service Management (ITSM) system. The current system hampered their efficiency and service delivery quality, needing a complete change. […]