Top 3 Hottest ITSM Trends to Watch

It might be challenging to overlook the digital transformation while discussing IT service management (ITSM) trends for the coming years. Given that the idea of digital transformation has been around for at least ten years, it feels like it has taken a while for it to happen. However, the worldwide pandemic’s early and continuing negative […]

What is EXM Platform and How Can It Help Your Business?

EXM platform is a cloud-based solution that uses the infrastructure and capabilities of the cloud to respond to business demands more often, efficiently, and affordably. Simply put, businesses can access storage, software, services, and other business tools online rather than having to purchase and maintain all necessary company processes internally. Why Should You Consider Using […]

Digital Transformation and the Healthcare Industry

In the last few years, healthcare has joined other industries in the quest to deliver better customer experience. This has brought about a fundamental change in the healthcare industry and they have now shifted from volume to value of care of patients. The evolution in the cloud, data and mobile technologies has disrupted the health […]