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EXM platform empowers IT to deliver modern, effective and intelligent customer service utilizing the trusted technology from Microsoft.

IT Service Management

Manage your IT services with ease, from incident and problem management to change and release management. Our platform also supports ITIL best practices, ensuring that your Information Technology services are aligned with your business goals.

IT Asset Management

Keep track of your assets, from hardware and software to contracts and licenses. Our platform offers comprehensive asset tracking, lifecycle management, and inventory management features, helping you optimize your asset usage and reduce costs.

HR Management

Automate your HR processes, including recruitment, onboarding, performance management, and employee engagement. With Edge, you can focus on building a strong and engaged team, while we take care of the administrative tasks.

Contract Management

Our platform offers a comprehensive suite of contract management tools, including contract creation, approval workflows, electronic signatures, contract tracking, and contract renewal reminders. You can customize each stage of your contract process according to your unique business needs, ensuring that your contracts are managed in a way that supports your business goals.

IT Business Management

Align your IT strategy with your business goals, from demand management and portfolio management to financial management and reporting. Our platform offers advanced analytics and reporting capabilities, helping you make informed decisions and optimize your IT investments.

Field Service Management

Manage your field service operations with ease, from scheduling and dispatching to mobile workforce management and analytics. Our platform offers real-time visibility into your field operations, enabling you to deliver fast and efficient service to your customers.

Customer Service Management

Deliver exceptional customer service with our powerful service desk and self-service portal. Our platform offers advanced ticket management, knowledge management, and reporting capabilities, enabling you to provide fast and effective support to your customers.

IT Operations Management

Monitor and manage your IT infrastructure, from servers and networks to applications & databases. Our platform offers advanced monitoring, automation, and reporting capabilities, enabling you to ensure the availability & performance of your IT services.

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